Refund policy

 

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

Returned items will be subject to inspection before a refund will be issued.

Buyers will be responsible for return shipping costs/fees.

To start a return, you can contact us at info@wrapmode.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@wrapmode.com

Damages and issues
Please inspect your order upon receival and contact us immediately if the item is defective, damaged or if you received the wrong item. We will try to resolve the issue as quickly as possible.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Exchanges
Exchanges may be offered on a case by case basis. To ensure you receive the correct item the first time, please ensure the item is suitable for your use. If you have any questions about any items, you can contact us at info@wrapmode.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.